LCL means your cargo shares a container with other shippers and is best for shipments under 15 CBM or 5,000 kg. FCL means renting the entire container. A 20GP holds approximately 25 CBM and a 40HQ approximately 65 CBM. FCL is faster, more secure and cheaper per CBM at scale.

Yes. DDP sea freight includes destination customs clearance. Required documents include a Commercial Invoice, Packing List, Bill of Lading and product certificates when required, such as FDA, CE or FCC.

Port holds may be caused by customs inspection, missing documents, port congestion or carrier delays. Share your order number immediately. We will check with the customs broker, provide a status update within 24 hours, submit additional documents and escalate to the port agent when necessary.

Air + Courier is best for B2C parcels under 200 kg. Air + Truck is best for B2B palletized cargo over 200 kg or destinations outside courier coverage. Both services are DDP door-to-door. Transit times are USA 5-7 business days, Europe 7-10 days and Australia 6-8 days.

Chargeable weight is the greater of actual gross weight and volumetric weight. The formula is Length (cm) x Width (cm) x Height (cm) / 6000. Pack tightly to minimize dead space and share exact dimensions and gross weight per carton.

Yes, subject to restrictions. Lithium batteries UN3480 and UN3481 require IATA-compliant DG packaging, a DG declaration and MSDS. Wet batteries, damaged or recalled batteries, explosives and large quantities of flammables are forbidden by air.

This means the cargo has reached the destination customs or hub. Provide your order number and we will retrieve the local tracking number, contact the courier and initiate an insurance claim when applicable. Remote-area delivery may add 2-5 business days.

DPS handles supplier pickup, FBA labeling, carton labeling, export customs, international freight, DDP import customs clearance and direct delivery to the Amazon fulfillment center.

FBA shipments require scannable FNSKU barcodes, compliant packaging, size and weight compliance, no loose packing materials and FBA shipment labels on master cartons.

Approximate transit times are 25-35 calendar days by sea DDP and 8-12 calendar days by air DDP. Amazon receiving may take an additional 3-7 business days.

DPS can assist with Amazon escalation, relabeling, repackaging, return-to-sender or redirection to 3PL storage. Rework fees are typically $0.50-$2.00 per unit.

DPS provides China and US warehousing, including consolidation, QC inspection, storage, labeling, pick and pack, FBA split shipments, returns processing and cross-docking.

DPS receives goods, confirms receipt, processes orders through its WMS, picks and packs products, hands them to local carriers and uploads tracking numbers in real time.

Storage is billed by CBM per day. Standard goods start at $0.65 per CBM per day, oversize goods at $1.00 per CBM per day and hazardous materials are quoted separately.

Yes. DPS supports FBA split shipments, FNSKU labeling, Amazon returns inspection, grading, relabeling, restocking and disposal.

DPS offers Pre-Production Inspection, During Production Inspection, Pre-Shipment Inspection and Container Loading Supervision.

Standard PSI fees start from $198 per man-day. Reports include quantity verification, AQL sampling, defect classification, testing, photographs and a Pass, Fail or Conditional Pass verdict.

Customers may request supplier rework, negotiate a price reduction, delay shipment for replacement or accept goods conditionally. DPS can arrange a discounted re-inspection.

Booking usually requires 2-3 business days for standard cities and 4-5 business days for remote areas. DPS covers major manufacturing regions throughout China.

Multimodal transport combines two or more modes under one contract, such as sea plus truck or air plus rail, with one bill of lading and one tracking reference.

Yes. China-Europe rail takes approximately 18-22 days, compared with approximately 35 days by sea and 7-10 days by air. Rail offers a mid-range cost and transit time.

Yes. DPS arranges US drayage and European road transport from major ports to final destinations, including proof-of-delivery documentation.

Yes. DPS handles project cargo and out-of-gauge shipments, including special container booking, heavy-lift coordination, trucking permits, marine insurance and project management.