1. Are you NVOCC and FMC licensed?DPS states NVOCC FMC Licensed status.
2. Which marketplace programmes are you certified for?DPS states Amazon FIST Certified and Temu Certified Partner.
3. What is your on-time delivery rate?DPS states 98% on-time delivery.
4. How fast can you check in FBA shipments?DPS states 24–48H FBA check-in.
5. Do you own warehousing for consolidation?DPS states 500,000+ sq ft of warehouses across China and the USA.
6. Is your DDP pricing genuinely all-inclusive?DPS states DDP all-inclusive pricing with no hidden fees — request the written cost split.
7. How do you handle peak season?DPS states no peak-season surcharge. Confirm this applies to your lane and sailing date.
8. Can you accept batteries, liquids or oversized cargo?DPS accepts these with advance notice for compliance review and documentation.
9. Is shipment tracking provided?DPS lists real-time shipment tracking as part of its service scope.
10. Which modes can you actually book on my lane?DPS operates sea freight (FCL and LCL), air freight, railway transportation, international express and Amazon FBA first-leg shipping, with DDP door-to-door available.